Russell House Surgery

Online: Consult your Doctor online
Telephone: 01902 842 488
Out of Hours: 111

Data Protection, Privacy and Confidentiality


Data Protection Privacy Notice for Patients

Our Practice Privacy Notices explain what information we collect about you, how we store this information, how long we retain it and with whom and for which legal purpose we may share it. The documents can be downloaded here:

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Freedom of Information Act

The Freedom of Information Act 2000, recognises that members of the public have the right to know how public services are organised and run, how much they cost, and how decisions are made. The Practice fully complies with this Act, and if you require a copy, please contact the Practice Manager.

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Allowing Others to Speak on Your Behalf

Due to patient confidentiality, we are unable to discuss any aspect of a patient’s medical file with anybody other than the patient without express consent, with the exception of the parent of somebody under 16 years old.

If you would like to consent for someone else to be able to discuss your medical records and care with practice staff, please indicate this on this form:

Consent Form for Third Party Access to Medical Records (pdf, opens in a new document window)

Once the form has been completed please hand in to reception.

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Subject Access Request Form

The Russell House Surgery respects the rights of individuals to have copies of their information wherever possible.

Personal information collected from you by this form, is required to enable your request to be processed, this personal information will only be used in connection with the processing of this Subject Access Request.

Download and complete a Subject Access Request Form.

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NHS Summary Care Records

As part of a mandatory, national programme each GP Practice will have to make a summary care record for each patient (unless the patient has already opted out). Please read the information regarding this.

If you wish to opt out download and complete the opt out form and return to the Practice (see below).

Information Website

Further information about Summary Care Records can be found on the NHS Digital website.

Information Leaflets and Opt Out Form

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Transferring Your Electronic Health Record

Your GP practice holds copies of your patient health record electronically and in paper format. Both contain the healthcare information about you that your GP needs including your medical history, medications, allergies, immunisations and vaccinations.

If you have previously registered with a different GP in England, upon registering at this practice your electronic health record will, where possible, be transferred automatically from your previous practice through the use of an NHS system called GP2GP.

For further information please see Transferring Your Electronic Health Record.