Russell House Surgery

Online: Consult your Doctor online
Telephone: 01902 842 488
Out of Hours: 111

Change of Contact Details

To ensure we have the most up to date information for your medical records, please inform us of any changes to your name, address, or telephone number. Follow one of these simple steps:

Updating Your Contact Information

  • Online Portal
    Complete an Adminstration Query using Accurx.
  • Visit Our Surgery
    Visit our reception desk during opening hours to complete a change of details form.
  • Telephone Us
    Contact our reception team on 01902 842 488. Provide your current details and the new information you wish to update.
  • Postal Mail
    Send a letter to our surgery address, including your full name, date of birth, and the updated information. Please provide your old contact details for verification.

Verification Process

  • For name changes, please provide a copy of legal documentation, such as a deed poll or marriage certificate.
  • Address updates may require a recent utility bill or bank statement.
  • For telephone number changes, no additional documentation is necessary.

Important

It is essential to keep your contact information current to receive timely appointment reminders, test results, and important updates from the surgery.